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  • Healing Through Stories

    Author: Vicki Rackner MD
    Word count: 879

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    Healing Through Stories
    by Vicki Rackner MD

    Stories are powerful. How many times have you heard a child
    beg, *Tell me a story.* Scientists say we are wired to learn
    through stories. In fact, the first three polysyllabic words
    your child spoke are most likely Mommy, Daddy and story.

    Story-telling is an important activity when seeing your
    doctor. Your doctor’s question -- *How do you feel?* -- is
    your doctor’s way of saying, *Tell me your story.* Your
    doctor can diagnose your medical condition most of the time
    just by listening to your story.

    Sometimes doctors have difficulty interpreting your story.
    That’s because you and your doctor have different
    perspectives. Imagine how different Little Red Riding Hood
    would sound if told by the grandmother or the wolf.

    For example, you may have episodes of abdominal pain and
    bloating. You never know if it will be a good day, or if you
    will stay home from work with cramping. In your experience,
    you have two pains: the abdominal symptoms and the
    limitation on your activities.

    Your doctor’s goal, which you share, is to arrive at a
    diagnosis and eliminate the source of your pain.. If you
    have gallstones or an ulcer, you can be cured; so both you
    and your doctor will be gratified to see an end to the
    unpleasant symptoms. In that case the story you tell and the
    story your doctor tells are much the same: *I had an ulcer
    and my doctor cured it with medication.*

    However, doctors don’t always have a *cure*. You may undergo
    an exhaustive series of tests to learn that you do not have
    a serious medical condition. Your doctor tells you that you
    have *irritable bowel syndrome*, a poorly understood
    condition that is not curable, but rather managed.

    When your doctor cannot cure you, it can feel as if your
    doctor is telling you that your pain is not real. It’s like
    a parent saying to a child, *You can’t be hungry. You just
    ate an hour ago.* You might even think your doctor has lost
    interest in working with you because you cannot be *fixed.*

    This is when your story becomes even more important. Even if
    your doctor can’t cure you, your doctor can listen to you
    and offer recommendations that will enhance the your quality
    of life. This will assure you that your doctor cares and
    will be there to minimize your suffering. Knowing that
    you’re not going through this alone offers comfort.

    You can use your story as a way of establishing the caring
    relationship that you want with your doctor. Here’s how:

    Know your story.

    You may know the doctor’s version of your story. *I have the
    following medical conditions that has been treated by...*
    While this is an important version, I encourage you to tell
    your own version of your story. What is your experience of
    living with this medical condition? What challenges have you
    faced and what have you learned as a result of going through
    it? You may have never done this before. You can either
    record it in a journal or tell it to a friend.

    Ask for the time you need with your doctor.

    Telling your story takes time. So ask for it. When you call
    to make the appointment ask, *How do I schedule a half-hour
    appointment?* Offer to pay for time your insurance company
    will not cover.

    Understand that you and your doctor tell different stories.

    After a brief time of telling your story to the doctor, your
    doctor may interrupt and guide the story to a diagnosis. If
    it's important to tell the story your way, say, *I would
    like just three more minutes to tell my story my way, then
    you can ask your doctor questions.*

    Tell your doctor how you’re feeling.

    Your doctor may understand how the gastro-intestinal system
    works, but you are the expert on what you feel. Your
    feelings convey information that is as important as any lab
    test or x-ray. If your doctor doesn’t understand how
    important something is to you, speak up! If you tell your
    doctor about the nausea with your new medication and your
    doctor brushes it off and moves on to the next topic, say,
    *For me, nausea isn’t just a little annoyance. It’s a big
    deal. Are there other medications that will work?*

    Recognize the healing power of having someone listen to your
    story.

    Have you ever had the experience of simply listening to
    someone and hearing the other person say, *Thanks I feel so
    much better having told you my story. Thanks for listening.*
    Some say healing means accepting the past as it is, not
    needing to change it.

    Pain and illness are part of the human condition. You make
    choices that determine if pain will lead to suffering. When
    you’re sick, your goal is to restore the quality of your
    life. You - not your doctor - know what that means for you.
    After all, you’re the one living your story.

    Your personal health story, as distinctive as your face, may
    be the most important story you ever tell. Dr. Vicki's
    Personal Health Journal is a place to store and organize
    your medical records and your account of your story.
    http://www.medicalbridges.com/products.html

    Copyright © Vicki Rackner MD, 2005

    About the Author

    Vicki Rackner, MD, president of Medical Bridges, is a board-
    certified surgeon who left the operating room to help
    employees become active participants in their health care.
    She is a consultant, speaker and author of the *Personal
    Health Journal*, and author/editor of *Chicken Soup for the
    Healthy Heart Soul*. Dr. Rackner can
    be reached at http://www.MedicalBridges.com or (425)
    451-3777.

    ...

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